How long does a bed-in-a-box take to get to my home?
We make every mattress the day you order it. We will ship in 4-5 business days from when you place your order and send you a tracking number. Your mattress will ship out via FedEx from California and can take up to 5 business days to get to you.
Will I get a tracking number?
Yes, you will receive a FedEx tracking number the moment your item ships.
Does my mattress come in a box?
Yes. All mattresses from twin size all the way to Cal King size ship in a box. The box size is 21" x 21" x 42". Think of the box as fitting inside the backseat of your car or sitting on your doorstep.
How long after I unbox can I sleep on the mattress?
When you receive your package you should open it up right away and give it some time to breathe. Let your mattress expand for at least 24 hours and pull on the corners so that the foam has room to expand.
How long can I leave the mattress in a box?
We recommend that you unbox the mattress right away when you receive it. The longer that you keep the mattress compressed the longer it takes to come back to life.
Can the mattress be re-folded for transport after I open it?
How do I clean my mattress?
The attached mattress cover is not removable. It should be spot cleaned with mild soap and water. We strongly recommend protecting your investment with a mattress protector. Our Mattress Protectors are cool, comfortable, and machine washable and should be used with all our mattresses.
Are your mattresses hybrids?
Yes they are! These mattresses are HYBRIDS which means they consist of high-end copper, graphite, or latex foam layers on top of pocketed-coils. Most bed-in-the-box mattresses are made of all foam. Mattresses composed of all foam have tendencies recovering after compression and they also tend to sleep warm. With our cool-touch top fabrics and temperature regulating cooling foams it encourages a cooler more refreshing sleep experience.
How long will it take for my order to arrive?
For standard shipping, delivery times will vary. You can usually expect delivery of your ordered items within 3-7 business days by FedEx Ground, with delivery Monday through Friday, excluding holidays. To get a shipping estimate prior to purchase, add the items you wish to order to your cart. Follow the checkout flow and after inputting your shipping address, an ETA will show for each item. There is no need to input your payment information to check. All items ship separately. You will receive a FedEx Ground tracking email for each item as it ships out. The FedEx tracking information linked in the email will automatically update with the most accurate estimated delivery date as it travels to your home.
Do I need to pay tax on my order?
Sales tax is collected in select states as required by law. Certain states also charge an additional recycling fee for any order that includes the purchase of a mattress. You can see the exact sales tax on your order after entering your address information on the checkout page.
Where are Melnick Sleep products shipped from?